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Contact Us

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At Kensington Optometry, our goal is to promote good eye health and enable you to have the clearest vision possible. We accept several types of vision insurance, cash, checks, and most credit cards. We inform our Kensington patients about exam and treatment costs at the beginning of your appointment. If you require a breakdown of costs, please let us know.

Vision Insurance

The knowledgeable staff at Kensington Optometry is experienced in working with vision insurance providers. We will work directly with you and your vision insurer to submit claims regarding your vision care. We strive to ensure that you understand your insurance coverage and will answer any questions you may have regarding your benefits. Many current vision plans are designed to cover most of the basic vision-related costs, but not all costs associated with eye care. Most plans often require a co-payment for an office appointment as well as additional costs that are covered by the insured patient.

Contact our office at (510)-527-1714 to find out if your insurance provider is accepted in our office or for more information about your vision coverage.

Flexible Spending Accounts

Many employers are offering Flexible Spending Account (FSA) options to employees. Sometimes these are referred to as cafeteria plans and are elective, supplemental insurance savings plans. These plans are designed to let you save money in an account, pre-tax, to pay for additional medical expenses such as eye exams, glasses, contacts, and often laser vision surgery. Check with the benefits administrator at your work to see if you are eligible for this program. FSAs can typically be used in conjunction with any vision insurance plan to offset any out-of-pocket costs on your behalf.

Other Payment Options

Our Kensington optometry staff understands that cost is a concern when evaluating vision care providers. We do not want cost to be an obstacle to maintaining proper eye health and good vision. We accept various forms of payment and are able to discuss financing options with you prior to any examination. At Kensington Optometry, we also accept cash, check, and major credit cards. Call (510)-527-1714 today to schedule your eye exam today.

Appointment Cancellation Policy

Time is valuable. We value our patients’ time, and understand that all of us have busy lives! Out of consideration for all of our patients, we kindly request your attention to the following policy:

We all know that unforeseen situations can arise requiring you to reschedule your appointment. If you must cancel an appointment, we require that you notify us at least 48 hours prior to that appointment time. This will allow other patients to utilize that valuable appointment slot. Without 48 hours advance notice, we cannot reasonably offer that appointment to someone else who needs it.

Appointments cancelled less than 48 hours prior to the scheduled time will be subject to a $50.00 “No-Show” fee.

Patients who incur a “No-Show” two (2) or more times in a 12 month period, will be allowed to schedule an appointment, on an as-available basis, on the day of their request only.  They will also be subject to a $50.00 fee for each occurrence.

No Show fees are the responsibility of the patient and must be paid in full before the patient’s next appointment.

We understand that unexpected events can occur, necessitating a sudden change in plans. In such an unlikely event, fees may be waived with special consideration, but only with approval of the management.

Our practice firmly believes that a good physician-patient relationship is based upon clear understanding and communication. Please ask our staff if you have any questions about our cancellation policy or no show fees.